Terms and conditions of purchase
At Australia Remotes we do our best to make sure you will have a solution to your issue with controlling your device.

We will therefore do our best to send you a product which will do its job and well.

Regarding Universal remotes we will send the most compatible remote for your AC, not necessarily the one pictured, this is not an error but rather a deliberate action taken by us to assure the remote will actually connect to your AC. If you receive a remote different to the one pictured.